FAQ

At Isopods.co.uk, we strive to serve our customers across the British Isles. We ship to all UK postcodes within this region.

Unfortunately, due to various legal restrictions and to ensure the safety of our Isopods, we are unable to ship internationally. If you have any doubts about whether we can deliver to your specific address, we highly encourage you to contact us before placing your order. This will help prevent any inconvenience or delays. Thank you for your understanding and cooperation.

We are committed to ensuring customer satisfaction.

If you no longer want the items you ordered, we are happy to refund your order, provided it has not yet been posted. Unfortunately, we cannot process refunds for items that have already been shipped.

Please note that refunds can take up to 5 business days to process. In some cases, it could take longer depending on your bank's procedures. If you have any further questions or need assistance with your order, please don't hesitate to contact our customer service team.